Section: Research Policy & Development

Usually people don’t notice good design as it is “serving us without drawing attention to it” (Norman 2013, xi) instead what we usually notice is if something is designed poorly. The report describes five different usability testing methods: cognitive walkthrough, heuristic evaluation, paper prototyping, system usability questionnaire and participatory design. For each method single steps as well as materials needed to successfully implement each method are provided. Three tools, developed within the 'UrbanData2Decide' project have been tested and the results from these usability tests are discussed in the report.

Authors: Dobner, Susanne; Voigt, Christian and contributions from all project partners

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Related Articles:

• News: 'UrbanData2Decide' Project started!
• Project: UrbanData2Decide: Integrated Data Visualisation and Decision Making Solutions to Manage Complex Urban Challenges
• Publication: ZSI report "Social, Ethical and Legal Aspects of Big Data and Urban Decision Making"