How to set up a win-win-situation in end-user involvement processes – the potential of participatory methods
Section: Technology and Knowledge
The vision of the Go-myLife project (AAL-2009-2-089) is to overcome the risk of loneliness of older people by providing an online social network combined with mobile technologies customised to older peoples’ needs. Eliciting requirements from older people who have limited experience with ICT usage regarding innovative products that do not yet exist is a challenging process. This article describes the participatory design approach that has been employed in the Go-myLife project aiming at the elicitation of end-user needs and requirements and it presents first lessons learned from this approach.
Authors: Schäfer / Schaefer, T., Schwarz-Woelzl, M.
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Tags: ageing society
Category: Proceedings
Publication Date: 2012
Procurement: Online (download)